At CRT Create, we are committed to protecting your privacy. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and tells you about your privacy rights.
1. WHO WE ARE
Our website address is: https://crtcreate.co.za
Address: …
Tel: …
Email: info@crtcreate.co.za
2. WHAT PERSONAL DATA WE COLLECT
We collect information to provide better services to all our users. The types of personal information we collect include:
Contact Forms
When you fill out an enquiry form on our site, we collect the data shown in the form, including your name, email address, and phone number. Online enquiries and their metadata are retained indefinitely so we can recognize and approve follow-up communications and ensure all messages are responded to.
Cookies and Analytics
We use cookies to improve your browsing experience. We make use of the following metrics for measurement and engagement:
- Google Analytics (for traffic analysis)
- Google Webmaster Tools
- Agile CRM (for lead management)
- Facebook Pixel (for ad performance)
To opt-out of these, please follow the guidelines at www.aboutcookies.org or www.allaboutcookies.org.
3. HOW WE USE YOUR DATA
We use your personal data to:
- Provide and maintain our Service.
- Notify you about changes to our services.
- Provide customer support and handle enquiries.
- Gather analysis or valuable information so that we can improve our offerings.
- Monitor the usage of our Service.
4. DATA SECURITY & RETENTION
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
5. YOUR RIGHTS (POPIA COMPLIANCE)
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal data we hold about you.
- Request the correction or deletion of your personal data.
- Object to the processing of your personal data for direct marketing purposes.
If you wish to exercise any of these rights, please contact us at info@crtcreate.co.za.